Privacy Policy
Privacy Policy
This Privacy Policy describes how Glowmeric (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at [your@email.com
] or via our [Contact page link].
Collecting Personal Information
When you visit the Site, we collect certain information about your device and your interaction with the Site, as well as information necessary to process your purchases. In this Privacy Policy, “Personal Information” means any information about an identifiable individual. Below is what we collect and why.
Device Information
Purpose of collection: To load the Site accurately for you and perform analytics to optimize our Site.
Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify and analytics/advertising partners.
Personal Information collected: Web browser version, IP address, time zone, cookie identifiers, pages/products viewed, search terms, and site interactions.
Order Information
Purpose of collection: To provide products/services; process payments; arrange shipping; provide invoices/order confirmations; communicate with you; screen orders for risk/fraud; and—per your preferences—send information or advertising about our products or services.
Source: Collected from you.
Disclosure for a business purpose: Shared with Shopify, payment processors, and shipping providers.
Personal Information collected: Name, billing and shipping address, payment information (e.g., last 4 of card, tokenized payment ID), email address, and phone number.
Customer Support Information
Purpose of collection: To provide customer support.
Source: Collected from you (email, forms, chat).
Disclosure for a business purpose: Customer service platforms (if used).
Minors
The Site is not intended for individuals under 15. We do not knowingly collect Personal Information from children. If you are a parent/guardian and believe your child has provided Personal Information, please contact us to request deletion.
Sharing Personal Information
We share Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
We use Shopify to power our online store. Learn how Shopify uses Personal Information here: https://www.shopify.com/legal/privacy
We may share Personal Information to comply with applicable laws and regulations, respond to subpoenas or lawful requests, or protect our rights.
Behavioural Advertising
As described above, we use Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For example:
Google Analytics helps us understand how customers use the Site: https://www.google.com/intl/en/policies/privacy/
Opt-out: https://tools.google.com/dlpage/gaoptout
We may share information about your Site use, purchases, and ad interactions with advertising partners via cookies and similar technologies (subject to your consent where required).
We may use Shopify Audiences to help show ads on other websites to buyers who may be interested in our products. This can involve sharing information about your Site use, purchases, and the email associated with your orders.
Learn more about targeted advertising:
NAI: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Opt out of targeted ads:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
DAA opt-out portal: https://optout.aboutads.info/
Using Personal Information
We use your Personal Information to provide our services, including: offering products for sale, processing payments, shipping and order fulfillment, and keeping you informed about new products, services, and offers.
Lawful Basis (GDPR/EEA Residents)
If you are a resident of the EEA/UK, we process your Personal Information under these legal bases:
Your consent;
Performance of a contract between you and the Site;
Compliance with legal obligations;
Vital interests;
Public interest tasks;
Legitimate interests (that do not override your fundamental rights and freedoms).
Retention
When you place an order, we retain your Personal Information for our records unless and until you request erasure. See “Your Rights” below.
Automatic Decision-Making
If you are an EEA/UK resident, you may object to processing based solely on automated decision-making (including profiling) that has legal or similarly significant effects.
We may use limited automated decision-making for fraud prevention (e.g., flagging IP addresses linked to failed transactions for a brief period; flagging cards linked to flagged IPs).
Our processor Shopify also uses limited automated tools for fraud prevention.
Your Rights
GDPR/EEA & UK
You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. To exercise these rights, contact us via the details in Contact above.
Your information may be initially processed in Ireland and then transferred outside Europe (e.g., Canada and the United States). Learn more: Shopify’s GDPR Whitepaper — https://help.shopify.com/en/manual/your-account/privacy/GDPR
CCPA/CPRA (California)
California residents have the right to know, access, correct, delete, opt-out of sale/share of Personal Information, and limit use/disclosure of sensitive Personal Information. To exercise any of these rights—or to designate an authorized agent—contact us via Contact above.
Cookies
A cookie is a small file stored on your device. We use cookies and similar technologies (pixels, tags) to power our store, remember preferences, perform analytics, and support advertising.
Cookies Necessary for the Store to Function (examples)
Name Function Duration
_ab Access to admin 2y
_secure_session_id Storefront navigation 24h
_shopify_country Checkout session
_shopify_m / _shopify_tm / _shopify_tw Customer privacy settings 1y / 30m / 2w
_storefront_u Update customer account info 1m
_tracking_consent Tracking preferences 1y
cart, cart_sig, cart_ts, cart_ver, cart_currency Cart/checkout up to 2w
checkout, checkout_token Checkout 4w / 1y
keep_alive Buyer localization 2w
secure_customer_sig Customer login 20y
storefront_digest Customer login 2y
tracked_start_checkout Checkout 1y
Reporting & Analytics (examples)
Name Function Duration
_landing_page / _orig_referrer Track landing pages 2w
_s / _shopify_s / _shopify_y / _y Shopify analytics 30m–1y
_shopify_sa_p / _shopify_sa_t Marketing & referrals 30m
_shopify_d / _shopify_evids / _shopify_ga Shopify/Google analytics session
Cookie Lifespan: Session cookies expire when you stop browsing; persistent cookies last until they expire or are deleted (typically 30 minutes to 2 years).
Managing Cookies: Most browsers accept cookies by default. You can manage cookies in your browser settings (see https://allaboutcookies.org
). Blocking cookies may affect site functionality and may not fully prevent information sharing with third parties (see Behavioural Advertising).
Do Not Track
Because there’s no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage when we detect such a signal.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with an updated effective date.
Complaints
If you would like to make a complaint, contact us via Contact above. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.
SMS / MMS Text Message Marketing Program Privacy Policy
Your privacy is extremely important to us. Information you provide for our mobile messaging program (“Program”) is used to transmit messages and respond to you as needed. This may involve sharing information with platform providers, carriers, and vendors who assist message delivery.
We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or customer information collected through the Program to any third party.
We may disclose information as required by law, to avoid liability, or to protect our rights or property. By submitting information, you agree it is accurate and that you are authorized to provide it. If we believe information is inaccurate or provided for an improper purpose, we may restrict access to the Program and pursue appropriate remedies.
